It’s easy for us at TLG to understand why, but maybe not as easy for someone who doesn’t know us. I’ll share a bit about TLG.

First, my name is Doug Holste. I have been in the local landscape industry since 1996 and started my first lawncare company 45 years ago in a small town in Virginia. I was young enough at the time that my dad had to drive me to my first commercial account, a local bank a few miles away from home. Fast-forward a few years; I am an environmental chemist by degree, a licensed turf applicator for 25 years, and a licensed and registered NC Landscape Contractor.

Triangle Landscape Group (TLG) is a mid-sized landscape management contracting company owned solely by myself. Founded in 2009 after a shift away from the building and construction industry, TLG focuses on commercial and HOA landscape management and maintenance.

Unlike many competitors, TLG has not merged with or been bought out by a national brand or private investors looking to expand into the Triangle. We prefer to offer a small business feel, where you can speak with us directly via phone, email, or stopping by the office. Our accounts are not buried beneath multiple layers of management or led by those with little to no work experience in the field. You will not find salespeople incentivized to upsell services to meet an investor’s growth requirement. Rather, your account would be handled directly by an owner with nearly 30 years of experience, managers with years of field experience, and crew leaders, most of whom have spent their entire careers in the industry.

Through the years, email has been our primary means of communication. When we acquire a new account, we try to make it clear: for something non-urgent, send an email. If it’s more pressing, send a text. For an emergency, ring the phone off the hook!

With modern conveniences, we recommend that communication be shifted to our portal. The portal retains a personal feel while allowing for a more complete and transparent follow through…from initial request, to scheduling, to completion status and notification.

This is a great question that ties back into our initial company description. We are a maintenance-focused business with the experience to handle almost everything else that might arise, but maintenance comes first. Second, we do not have an investment group that we are beholden to for hitting profit goals, so we will not try to sell more than you need or want.

This is our criteria for determining what might be needed:

1. Is it horticultural correct, and will it benefit the overall health of the landscape?

2. Is this the right decision for the landscape 5 or 10 years from now?

3. Will it increase curb appeal for the individual home, as well as the community?

4. Are there other options that might be more cost-effective to the client?

5. Is it really necessary?

Absolutely.

While we admit they look huge to some folks, we rely on the industry standard 48” mower. We typically use stand-on and walk behind mowers.

Your position on the board or as a community manager should not require you to get into the nitty gritty of landscaping.  You shouldn’t have to know everything about turf, or shrubs, or when is the right time for this or that. That is our job, and we take it very seriously. You can trust us to do that for you. Together, we can divide and conquer for the betterment of the community.